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ASM Resource Center

Ambulatory Specialty Model

Educational resources to help healthcare organizations understand, evaluate, and implement CMS’s Ambulatory Specialty Model (ASM); a care delivery model for heart failure patients, built for what happens between visits.

ASM Framework

How ASM helps practices execute care between visits

The Ambulatory Specialty Model combines clinical oversight, multidisciplinary care teams, monitoring, structured workflows, and patient engagement into a coordinated model for continuous specialty care.

Specialty Clinical Oversight encloses a continuous cycle of four activities that repeat between visits: Technology-Enabled Monitoring, then Structured Clinical Workflows, then Multidisciplinary Care Teams, then Continuous Patient Engagement, and back to Technology-Enabled Monitoring.

The patientbetween every visit

Specialty Clinical Oversight

Technology-Enabled MonitoringStructured Clinical WorkflowsMultidisciplinary Care TeamsContinuous Patient Engagement

Specialty Clinical Oversight

Physicians maintain clinical decision-making while extending their reach beyond the office.

  • Technology-Enabled Monitoring

    Patient data is transformed into actionable clinical insight.

  • Structured Clinical Workflows

    Evidence-based protocols support consistent intervention, escalation, and follow-up.

  • Multidisciplinary Care Teams

    Nurses, pharmacists, APPs, and care coordinators help execute care plans at scale.

  • Continuous Patient Engagement

    Patients remain connected to their care team between visits, not just during them.

What ASM Helps Solve

Closing the execution gap in specialty care

ASM is designed for the gap between clinical intent and clinical reality, where treatment plans often stall, patients disengage, and care teams struggle to keep up.

Problem

Patients fall through the cracks between visits.

Medication titration is delayed. Symptoms go unaddressed. Patients disengage. Care remains episodic rather than proactive.

Model

Care plans are actively executed.

ASM brings together monitoring, care teams, protocols, and clinical oversight to help ensure treatment plans are carried out consistently.

Impact

Specialty care extends beyond the clinic.

Practices can support complex patients more proactively without relying solely on in-person encounters or already constrained care teams.

Clinical Evidence

ASM in Heart Failure Care

ISHI applies the Ambulatory Specialty Model to heart failure care by combining heart failure clinical expertise, remote monitoring, patient engagement, structured clinical workflows and care coordination.

Clinical EvidenceCase Study

Executing Heart Failure Care Between Visits

Review real-world outcomes from 747 heart failure patients supported through ISHI's protocol-driven care model.

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Clinical EvidenceEvidence Brief

Transforming Heart Failure Care Through Active Clinical Management Between Visits

Explore the clinical problem, the care model, and the operational framework behind active management between visits.

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Clinical Evidence

Explore Outcomes and Resources

Review evidence, outcomes, and practical resources supporting active specialty care management.

Explore Evidence →
Related Resources

Continue exploring specialty care execution

Explore additional thought leadership, clinical evidence, and practical resources supporting the future of specialty care.

Ready to See ASM in Practice?

Explore the clinical evidence and real-world outcomes demonstrating how the Ambulatory Specialty Model supports active heart failure management between visits.

View Clinical Evidence