Specialty Care Was Never Designed for What Happens Between Visits
Learn how ASM creates a structured framework for executing specialty care plans consistently between appointments.
Read Article →Educational resources to help healthcare organizations understand, evaluate, and implement CMS’s Ambulatory Specialty Model (ASM); a care delivery model for heart failure patients, built for what happens between visits.
Explore the foundational resources that explain the Ambulatory Specialty Model, answer common implementation questions, and provide practical guidance for healthcare organizations.
Learn how ASM creates a structured framework for executing specialty care plans consistently between appointments.
Read Article →Answers to common questions about implementation, staffing, workflows, technology, and outcomes.
Read Article →A practical tool to help organizations evaluate readiness for implementing ASM across specialty populations.
Explore Resource Center →The Ambulatory Specialty Model combines clinical oversight, multidisciplinary care teams, monitoring, structured workflows, and patient engagement into a coordinated model for continuous specialty care.
Specialty Clinical Oversight encloses a continuous cycle of four activities that repeat between visits: Technology-Enabled Monitoring, then Structured Clinical Workflows, then Multidisciplinary Care Teams, then Continuous Patient Engagement, and back to Technology-Enabled Monitoring.
Specialty Clinical Oversight
Technology-Enabled MonitoringStructured Clinical WorkflowsMultidisciplinary Care TeamsContinuous Patient EngagementPhysicians maintain clinical decision-making while extending their reach beyond the office.
Patient data is transformed into actionable clinical insight.
Evidence-based protocols support consistent intervention, escalation, and follow-up.
Nurses, pharmacists, APPs, and care coordinators help execute care plans at scale.
Patients remain connected to their care team between visits, not just during them.
ASM is designed for the gap between clinical intent and clinical reality, where treatment plans often stall, patients disengage, and care teams struggle to keep up.
Medication titration is delayed. Symptoms go unaddressed. Patients disengage. Care remains episodic rather than proactive.
ASM brings together monitoring, care teams, protocols, and clinical oversight to help ensure treatment plans are carried out consistently.
Practices can support complex patients more proactively without relying solely on in-person encounters or already constrained care teams.
ISHI applies the Ambulatory Specialty Model to heart failure care by combining heart failure clinical expertise, remote monitoring, patient engagement, structured clinical workflows and care coordination.
Review real-world outcomes from 747 heart failure patients supported through ISHI's protocol-driven care model.
Read More →Explore the clinical problem, the care model, and the operational framework behind active management between visits.
Read More →Review evidence, outcomes, and practical resources supporting active specialty care management.
Explore Evidence →Explore additional thought leadership, clinical evidence, and practical resources supporting the future of specialty care.
Explore the clinical evidence and real-world outcomes demonstrating how the Ambulatory Specialty Model supports active heart failure management between visits.
View Clinical Evidence